Home Visit Requests

Definition of Housebound

 A patient is considered 'housebound' if confined to one room of house by nature of illness often with carers attending numerous times throughout the day.

The General rule is that if a patient is fit enough to visit an optician, dentist, friend, relative, do their own shopping or attend the hair dresser, they can come to surgery.

Please note lack of transport is not a reason for a home visit request and the GP will decide if a home visit is required based on medical need.

Home Visits are discretionary and not an absolute requirement of GP terms and services.

It is always preferable if patients can try to come to the surgery where the best facilities are available.

Home Visits are only available for patients who are housebound because of illness or disability.

How to request a home visit

If requesting a home visit please call before 11am, the reception staff will ask you for a phone number and details of your request.

It is very important that you give the receptionist a brief and specific reason for the home visit request.

You will be put through to speak directly with a Doctor who assesses your problem via a telephone consultation.

There will be a short wait as the doctor may be speaking to another patient at the time you call but you will be routed directly through to the doctor for a telephone consultation.

The doctor will either deal with the issue on the phone, organise a home visit in a time frame appropriate to the medical problem or decide some other outcome which is based on the telephone consultation.  

Your Neighbourhood Professionals. Just a Click Away! Karen Collins
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Chapel Lane, Wellington, Telford, TF1 1PZ
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Your Neighbourhood Professionals. Just a Click Away! Karen Collins
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