Tel: 01952 226000
Fax: 01952 226019
February's Friends and Family test results:
A total of 143 patients responded to the survey.
Over 81 % of them were extremely likely or likely to recommend our service.
Less than 10% were extremely unlikely or unlikely to recommend our service.
This is an excellent result for our second month.
We also received many positive comments written on the surveys including the following:
- Service improving greatly
- Friendly, helpful doctor and receptionists
- Very helpful with child concerns
- I like the new chairs which are very useful for patients having difficulty when getting out of seats
- Very pleased with the service I receive and staff are very pleasant
- Very good medical centre
We still have a long way to go but hopefully these results show we are making a start.
How information about you helps us to provide better care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.
This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything.
If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.
Care Data Patient Information Leaflet (.pdf)
Care Data Patient Frequently Asked Questions (.pdf)