Patients guide to videos Posted or Updated on 12 Oct 2023

My GP has sent me a video link

How to do a video consultation with your GP

Your GP practice may decide that they want to do your appointment via video consultation. See how it works below.

How it works:

• Your practice will let you know that they would like you to do a video consultation
• Your Clinician will then send you a text message with a link to load video consultation, that looks something like this:

What you need to do:

• Once you receive the message click on the link
• It will then open your internet browser (e.g. Safari, Chrome)
• It may show you a screen where you need to click "Request permissions" to enable your camera and your microphone.
• You should then be able to see yourself.

When the Clinician joins the video you will see them in the video window also.

*This link will only work for the appointment booked, once the call has finished the link no longer works.